Depending on the accessibility of your property, we employ various methods, including standard flatbeds, hiabs, or cranes, to ensure that your new spa is carefully placed exactly where you want it. All swim spas require delivery via a hiab due to their size and weight.
Once your spa arrives, our skilled technicians take care of the entire setup. They will unwrap your spa, connect it to the power supply, and fill it with water before ensuring everything is in perfect working order.
But our service doesn't stop there. Our in-house technicians will provide a comprehensive tutorial session to get you familiar with the controls of your spa. During this session, we walk you through the spa's multitude of features, teach you how to maintain it, and address any questions you might have.
We understand that learning doesn't happen in a single session, which is why we encourage you to record the demonstration. However, if you ever find yourself needing assistance, our dedicated team is just a phone call or email away.